Overview
Welcome to Prakash Kala Mandir. By accessing or using our website, you agree to be bound by the following terms and conditions.
These terms govern your use of our website, products, and services.
Business Information
Prakash Kala Mandir
4, Narayan Smruti, Chhabildas Road,
Dadar (West), Mumbai – 400028, India
Email: prakashkalamandir@gmail.com
Phone: +91 9969610645 / +91 9820809793 / 022 24308610
GSTIN: 27AAAFP5972A1ZE
Use of Website
- You agree to use this website only for lawful purposes.
- You must not misuse, hack, or attempt to disrupt the website.
- All content is for general information and shopping purposes only.
Products and Pricing
- All products are subject to availability.
- Prices may change without prior notice.
- We reserve the right to correct pricing or listing errors.
- Orders may be cancelled in case of incorrect pricing or stock issues.
Orders and Acceptance
- Order placement does not guarantee acceptance.
- We reserve the right to cancel or reject any order.
- Additional verification may be required.
Payment Terms
We accept payments via Razorpay, Cashfree, UPI, and COD (where available).
- Full payment is required before dispatch (except COD).
- We do not store card details or UPI credentials.
- Payments are securely processed by third-party gateways.
- We are not responsible for gateway or bank failures.
Cash on Delivery (COD) Policy
- COD is available only for selected locations and orders.
- We reserve the right to refuse COD orders at our discretion.
- Repeated order cancellations or refusals may result in COD being blocked.
- Customers must accept delivery; refusal without valid reason may lead to account restriction.
- Additional verification may be required for COD orders.
Cancellation Policy
- Orders can be cancelled only before dispatch.
- Once shipped, orders cannot be cancelled.
- Refunds for prepaid cancelled orders will be processed to the original payment method.
- Processing charges (if any) may be deducted.
- We reserve the right to cancel any order due to stock issues, pricing errors, or verification failure.
Shipping and Delivery
- Delivery timelines are estimates.
- We are not liable for courier delays.
- Customers must provide accurate address details.
Returns, Refunds and Replacements
Returns and refunds are governed by our Return Policy.
- Only valid cases (damage, defect, wrong product) are accepted.
- Requests must be raised within the specified time.
- Approval is subject to inspection.
Fraud Prevention and Misuse
- We reserve the right to cancel orders suspected of fraud or misuse.
- Multiple fake orders, return abuse, or suspicious activity may lead to account blocking.
- Legal action may be taken in cases of fraudulent transactions.
- Orders flagged by our system may require additional verification.
Warranty and After-Sales
- Products are covered under manufacturer warranty where applicable.
- Warranty claims must be handled via authorised service centers.
- We assist but do not control service timelines.
Limitation of Liability
- We are not liable for indirect or consequential damages.
- Liability is limited to the product value.
- We are not responsible for misuse of products.
Intellectual Property
- All content belongs to Prakash Kala Mandir.
- Unauthorized use is prohibited.
Termination
- We may suspend or terminate access for violations or misuse.
Governing Law and Jurisdiction
All disputes are subject to Mumbai jurisdiction under Indian law.
Final Decision Clause
All decisions made by Prakash Kala Mandir shall be final and binding.
Policy Updates
We may update these terms anytime. Continued use implies acceptance.
Contact Us
Email: prakashkalamandir@gmail.com
Phone: +91 9969610645 / +91 9820809793 / 022 24308610